Last year our end of year message highlighted tech trends that we’d been keeping an eye on; this year we continue to keep track of what’s important in our industry. It’s been a year of many repeated trends as well as several very exciting newcomers. Let’s have look at what we’ve been monitoring: AI continues to be the biggest trend as business leaders embrace its power to increase productivity, customer experience and profitability. Cybersecurity and the rising frequency of cyberattacks highlighted the need for stronger preventative measures and more innovative ways of proactively...